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Complaints
The supplier is best placed to resolve your queries or concerns. If you have a problem, you must report this to the supplier or our representative immediately. If our representative isn’t available, you should contact our quality department.
If you are still dissatisfied after returning home and the Supplier has not resolved your complaint, please notify us in writing by emailing calidad@ineciatours.es. within 30 days of your return so that we can properly investigate.